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Billing & credits

Requesting a refund

How refunds work and where to request them.

Updated June 16, 2026

We offer a 14-day money-back guarantee on web and desktop purchases: if you're not satisfied for any reason, contact us within 14 days of purchase for a full refund. These refunds are handled by Paddle.com Market Limited in accordance with Paddle's Refund Policy and your statutory rights; iOS purchases are refunded by Apple. To request one, email support@uniflowtrans.com with your order number (visible at /app/billing), or use the link in your Paddle receipt.

The membership can be canceled any time at /app/billing — cancellation stops the next renewal and you keep access through the end of the current period. Any refund is handled under our Refund Policy at uniflowtrans.com/refund and your statutory consumer rights.